Terms and conditions

TERMS AND CONDITIONS

Greek Minibus Tours (www.greekminibustours.gr ) is a website owned and operated by Greek Minibus Tours owners and associates  (VAT registration number: GR 800991339 & License of Tourism Ministry No : 0261E60000666801  ) .

Booking Policy

Bookings may be booked via our online booking form. You can also make reservations, changes or cancellations by calling our office number (+30) 6972146166 or emailing at reservations@greekminibustours.gr . Bookings are final and confirmed once we have responded, confirmed availability, agreed on the service details & price and the payment has been made. In some cases (i.e. last minute services), payment can be made in the form of cash Euro or Credit Card to the driver on the day of your journey.

Payment Policy

We accept the following forms of Payment: Credit Card, PayPal, Direct Bank Wire, Cash. In the event that one or more forms of payment were not available, You will be required to make the payment through an alternate method among those available.

Prices are intended as the grand total for all passengers (they are not per person). They Include all applicable taxes (including VAT), fuel, highway tolls and parking fees. They do not include meals, drinks, museum tickets, accommodation or any other travel expense passengers might occur. Supplements may apply for night service or extra hours etc (see Prices page).

Force majeure

We have no liability for any delay caused by circumstances beyond our control (i.e. traffic congestion, strikes, floods, snow, etc.).

Cancellation and No Show Policy

You may Cancel a Booked Service at any time. Cancellations must be made by email to: contact@greekminibustours.gr . Cancellations made up to 14 days prior to the service incur no penalty and are eligible for a Full Refund (upon request).  Unless differently specified in writing (in our correspondence or contract), the following PENALTIES will apply for late cancellations:

Bookings cancelled less than 14 days before the pick-up time will incur in a 10% penalty.

Bookings cancelled less than 72 hours before the pick-up time will incur in a 30% penalty.

Bookings cancelled less than 48 hours before the pick-up time will incur in a 50% penalty.

Bookings cancelled less than 24 hours before the pick-up time or No Shows will incur in a 100% penalty.

If you experience difficulty locating the chauffeur, please call us or the telephone number listed on the email confirmation. Leaving the pick-up location without notifying us will result in a no-show charge.

Refunds

Refunds must be requested by email  (contact@greekminibustours.gr) within 14 days of Cancellation. Any costs we might incur in making the refund (for instance cost of international bank transfer) will be deducted from refunded amount.

​Itinerary and schedule modifications (Extra Kilometers and Extra Hours)

The passenger is responsible for the full payment of any overtime charges, beyond the original Booking agreement. If the client requests for the chauffeur to make a detour (Extra Km) from the planned itinerary or extend the schedule of a service (Extra Hours) beyond the planned schedule, the price of the service may change from the booked service amount. Any additional charge (Extra Kilometers or Extra Hours) will be calculated by the driver at the end of the service. Such additional charge has to be paid directly to the driver. It is at our discretion whether or not to accept an itinerary or schedule modification request.

Wait Time Policy

All our services include a FREE 30 minute waiting period at Pick Up (60 minutes for airport arrivals). Once the waiting period has expired, you will be charged for 1 Extra Hour every 60 minutes. The Cost of an Extra Hour can be found in our Prices page.

Child Safety Seats

Greek Minibus Tours will provide Child Safety Seats at NO extra charge (subject to availability) upon prior request. It is the child’s parent/guardian responsibility, however, to correctly install the child seat, making sure that the child is properly sitting and seat belt is properly positioned. You may also bring your own child seat(s).

Damages and Lost Objects

We have no liability on client’s personal objects that are lost or damaged on board. If we find an object that a passenger has left behind, we will try to identify the owner. Once the owner has claimed the lost & found item, we will be glad to ship the item to the owner (provided the owner reimburses us of the shipping costs). Unclaimed items will eventually be discarded or given to charity.

Unacceptable Passenger Behavior

Passengers must behave in an acceptable manner when on board. Unacceptable behavior will not be tolerated on board and might result in the service being interrupted.  “Unacceptable Passenger Behavior” includes, but is not limited to, any behavior which is dangerous, illegal or abusive such as: exceeding the maximum permitted number of Passengers, smoking in the Vehicle, being under the influence of excessive alcohol or under the influence of or in possession of any illegal substance, being violent, abusive, aggressive or a danger or potential danger to oneself or any other person, being excessively rowdy or being in any way in an unfit state to travel.

Subcontracting Policy

We reserve the right to subcontract any service to a competent third party or to any associated company whether in whole or in part. We also reserve the right to supply the third party in question with the personal data necessary to carry out a service.

Website Contents

The content in this website is subject to change without notice. Your use of this website (and the services provided) and any dispute arising out of such use of the website is subject to the laws of Italy.

We may change these Terms and Conditions from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15^th March of 2019 . These Terms and Conditions will be considered accepted when the client books a service through the booking form, by email or by phone.